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For Job Seekers, we offer one-on-one counselling, career goal setting, occupation search, and financial support for individuals with financial hardship.

Job readiness workshops and career exploration events are also available.

For more information, please call 519-915-5588 ext. 206 or email Employment@wwwwiw.org.

JOB NUMBERDEADLINE TO APPLYJOB TITLE# OF POSITIONSLOCATIONJOB TYPESALARYDESCRIPTION
307229/03/2024Customer Service Assistant1WindsorPT$16.55/hrPositon is part-time, 20 hours per week and may lead to full time.

Provide exceptional customer service by responding to clients inquiries and resolving issues in a timely and professional manner.
- Handle a high volume of incoming calls and emails from clients, ensuring all inquiries are addressed and resolved.
- Accurately enter customer information and update account details in the database.
- Analyze customer needs and recommend appropriate services to enhance their experience.
- Schedule, cancel and/or rebooking of clients consultation with RCIC.
- Receive and process client payment, issue invoice billing.
- Communicate effectively with customers, colleagues, and management to ensure a seamless customer experience.
- Maintain a positive attitude and professional demeanor at all times.

Skills:
- Fluent in English, both written and verbal communication skills.
- Proficient in data entry and computer skills.
- Multilingual or bilingual skills are a plus, particularly in Filipino.
- Strong customer service skills with the ability to handle challenging situations with empathy and professionalism.
- Ability to analyze customer needs and provide appropriate solutions.

This is an excellent opportunity for individuals who are passionate about providing exceptional customer service. We offer competitive compensation, ongoing training, and opportunities for career advancement.

If you have the required skills and are interested in joining our team as a Customer Service Representative, please apply with your updated resume.
3074OngoingCare ProfessionalMultipleWindsorPT$18-19/hrDuties include, but are not limited to:
Companionship and conversation
Light housekeeping tasks and meal preparation
Medication and appointment reminders
Assistance with grooming and bathing
Assistance with toileting and incontinence issues
Alzheimer’s Care
*Previous experience not necessary but is an asset*

*Skills training provided by Home Instead*

Requirements to be a Care Pro:
• Ability to treat and care for male and female community members and their property with dignity and respect
• Ability to communicate with male and female clients in a friendly and congenial manner
• Ability to lift, push or pull 25 pounds (11.3 kg)
• Ability to bend, twist, stoop, kneel, and reach
• Ability to withstand exposure to clutter, dust, and cleaning solutions
Complete a criminal background check, 2 professional and 2 personal references
Possess a valid driver’s license and have a reliable vehicle
Driver’s abstract is required
Possess a computer and a cell phone
Minimum Grade 12 education

Required Documentation:
Immunization Record (measles, mumps, rubella, varicella, hepatis B, 2 step tb skin test and flu shot)
Vulnerable Sector Search
Signed confidentiality form for each client
Covid 19 Testing as required
Vaccination against Covid 19 is strongly encouraged and may be required
3075OngoingPersonal Support Worker/Attendant Service Worker (PSW/ASW)MultipleWindsorPT$18.30/hr to start, plus $3.00/hr"Responsibilities:
Provide flexible, quailty service to adults with physical disabilities
Assist adults with permanent physical disabilities on a 24-hour basis with personal care, daily living, and home-making tasks
Communicate, plan, and maintain a professional, patient approach and positive working relationship with consumers and staff team, by listening to consumers or others directing tasks, and sharing responsibilities
Use good non-violent crisis intervention skills, innovative and creative thinking to engage consumers in a calm, quiet, and caring ability to redirect

Qualifications:
PSW Certificate, or demonstrated personal care experience
CPR/First Aid, Non-Violent Crisis Intervention, and Back Care and Lifting training
Experience in assisting survivors of Acquired Brain Injury (ABI) is considered an asset
Proven understanding of the Consumer Bill of Rights, knowledge of attendant services role in the community, and attendant services eligbility criteria
Valid Ontario driver's license, daily access to a motor vehicle, and ability to assist in consumer home(s) or other Assisted Living sites/programs
Willing and able to work every weekend; willing and able to work outside consumer homes, periodically
Computer knowledge is an asset
Proficiency in both official languages, or any other language, is a definite asset
Demonstrated existing orientation to consumer attendant care needs and routines is a definite asset

Other Requirements:
Police clearance
Fit-to-Work medical report from physician"
3076OngoingCommunity Support Worker (CSW)MultipleWindsorPT$18.12 to start, plus $3.00/hrResponsibilities:
Provide daily service supports to adults with mental health disabilities, addictions, and/or housing issues, including but not limited to budgeting, medication support, issue resolution, community and other service and support referrals, and coach, prompt and cue general daily living tasks
Provide safe work environment, ensure space and equipment is clean and in good working order, and follow all Health and Safety standards and guidelines
Assist clients to determine service pathway based on client goals and objectives, and building strategies into Individual Service Plans
Assist and liaise with community partners to build relationships and client opportunities
Communicate, plan, and de-escalate sensitive situations in a positive manner, with each client and their support cluster
Participate in Mental Health service strategies, and facilitate client access to them
Facilitate activities, and act as a resource to clients
Maintain clear communications with Program Manager, employees, and clients
Run the program in an efficient and timely manner with communication/facilitation of security resources
May also be required to provide attendant care services


Qualifications:
Post-Secondary education in Social Services
Valid and current CPR/First Aid Certification, Annual Back Care Training, Non-Violent Crisis Intervention, Mental Health First Aid, and Brain Basics Certification
Experience working with clients in Mental Health and Addictions
Experience working in Housing with Supports or the Homeless Shelter system
Specialized training in Community Support for clients who are street involved
Willing and able to take NOLOXONE intervention training
Able to push, pull, carry and lift upto 50lbs.
Able to kneel, crouch, reach, twist, bend, stoop, sit, and walk
Training or experience in personal care and assistance with daily living tasks is an asset
Security training is an asset
Willing and able to work every weekend
Demonstrated existing orientation to client needs and routines is a definite asset
Written and oral efficiency in both official languages, or any other language, is an asset

Other Requirements:
Police clearance
Fit-to-Work medical report from physician
Core competency test adminstred by organization
30773/15/2024Administrative Assistant1WindsorFT$18/hrProvide administrative support to the Immigration Consultant
Handle communication with clients (Phone, Text, and email)
Locate and develop case-relevant information
Prepare and key in correspondence and legal documents from handwritten copy, shorthand, and machine dictation using computers
Review and proofread documents and correspondence to ensure compliance with legal procedures and grammatical usage
Schedule appointments, meetings, and conferences for the employer
Set up and maintain filing systems, utilizing knowledge of legal records and procedures and frequently controlling confidential materials and documents
Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information internally and with other departments or organizations
Determine and establish office procedures and routines
May supervise and train other practicesocedures and the use of current software
May perform other general office work as required including preparing financial statements.
Excellent writing skills

Required Qualifications

Experience in legal assistance
Familiarity with Immigration law, legal procedures, and protocols
Grade 12 education – required
English: Requried

Beneficial Qualifications

2-5 years of immigration law experience
Bachelor's degree in Business Administration or equivalent experience
30783/14/2024Administrative Assistant1WindsorFT$18/hrDetermine and establish office procedures and routines
Schedule and confirm appointments
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Order office supplies and maintain inventory
Greet people and direct them to contacts or service areas
Set up and maintain manual and computerized information filing systems
Type and proofread correspondence, forms and other documents
Provide customer service

Qualifications:
•High school diploma or equivalent required
•Office administration experience required
•Preferred three years of experience in handling vendors
•Good Excel and data processing skills
30793/14/2024Bookkeeper1WindsorFTTBDFull time, Salary is based on experience

• Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems
• Post journal entries and reconcile accounts, prepare trial balance of books, maintain general ledgers and prepare financial statements
• Calculate and prepare cheques for payrolls and for utility, tax and other bills
• Complete and submit tax remittance forms, workers' compensation forms, pension contribution forms and other government documents
• Prepare tax returns and perform other personal bookkeeping services
• Prepare other statistical, financial and accounting reports


Education: Diploma in Accounting (preferred)
Experience:
• QuickBooks: 1 year (preferred)
• Bookkeeping: 1 year (preferred)
Language: English (Excellent communication skills)
30803/30/2024General Labourer5WindsorFT$17.55/hr•Perform physical labor tasks such as lifting and carrying materials
•Operate tools and power equipment as required
•Assist with the setup and cleanup of the work site
•Follow safety guidelines and procedures to ensure a safe working environment
•Collaborate with team members to complete assigned tasks efficiently

REQUIREMENTS
•At least High school graduate
•Ability to meet the physical demands of the job (standing for long periods of time, lifting heavy loads of up to 40 pounds etc.)
•Good hand-eye coordination
•Communication and teamwork skills
•Commitment to safety rules
•Familiarity with tools and machinery is a plus
3081OngoingLabor Planner/ Scheduler1TecumsehSeasonal$24/hrMAIN RESPONSIBILITIES:
Seeking a highly motivated, energetic team member to partner with our Human Resources Department and
Operations Teams as a seasonal Labour Planner/Scheduler. The successful candidate will assist various departments with
staffing on a daily basis. This individual will report directly to the Human Resource Business Partner and the Human Resource
Manager and requires working rotating days, afternoons and evening shifts as required with occasional and seasonal weekends.
The duration of this role is determined by seasonal requirements, spanning from March to December.
 Creating a schedule on a continental rotating shift for various departments structured around peak and off-peak
production staffing needs of upwards of 200+ employees
 Manage planning requirements daily for various departments to ensure adequate staffing levels are met
 Liaison with departments providing resources, support and communication between other departments
 Field incoming calls and direct them to the proper department
 Handle call-ins and ensure replacements are sourced in a timely manner
 Handle employee vacation requests
 First point-of-contact for employee inquiries related to the schedule
 Timely responses to phone calls, emails, faxes, and other internal and external communication sources
 Attend daily and weekly staffing meetings
 Work with the Sanitation Manager to staff operational sanitations throughout each week
 Follow directions from the Manager
 Other duties as assigned
PROFILE:
 Proven knowledge of Business Administration and experience with Scheduling in the manufacturing industry
considered an asset
 Technological competencies in Google+ platforms (ex: Drive, Meet, Sheets, Slides, Docs, etc.) and Microsoft Office
platforms (ex: Excel, Word, PowerPoint, etc.)
 Demonstrated strong organizational skills with recordkeeping, filing, updating internal data, and understanding of
naming conventions
 Proficiency in typing, note-taking, multitasking and prioritizing various duties with precise attention to detail
 Working collaboratively in team-based atmosphere, contributing and sharing ideas while encouraging others with a
positive attitude
 Must be able to work flexible hours from 5:00 am to 7:00 pm and on call availability on weekends and holidays
 Hourly wage is $24.00/Hour.