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Job readiness workshops and career exploration events are also available.

For more information, please call 519-915-5588 ext. 299 or email employment@wwwwiw.org.

JOB #DEADLINE
TO APPLY
(day/month/year)
POSITION# OF
POSITIONS
LOCATIONSTATUSSALARYJOB DESCRIPTION
3231Until FilledBilingual Customer Service Representative10Waterloo, ONFT/PTTo be determinedJOB DUTIES:

• Handles inbound calls on the first call, through the use of proactive customer service and call control techniques and proven troubleshooting procedures
• Creates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call
• Retains existing customer/services through the use of proactive customer service/consulting techniques and enabling customers to perceive value in the service

QUALIFICATIONS:

• You have at least 6 months of customer service experience and you understand the value of coaching / feedback
• You live within 50km of 2300 University Avenue East (Waterloo, ON)
• You’re computer savvy, comfortable sitting at a desk and working with multiple monitors
• You have excellent English & French communication skills, both oral and written
3232Until FilledClinic Operations Manager1Windsor, ONFT (30hrs/week)$28/hrJOB DUTIES:

● Oversee all aspects of clinic setup: registration, licensing, vendor setup, staffing, and compliance
● Manage billing systems and claims through HCAI and Telus Health
● Hire and coordinate with physiotherapists, reception staff, and other providers
● Liaise with insurers, WSIB, and health networks as needed

QUALIFICATIONS:

● Proven experience in managing or helping launch a physiotherapy, chiropractic,
or similar healthcare clinic in Ontario
● Strong working knowledge of HCAI and Telus Health eClaims
● Background in healthcare administration, business operations, or clinic management
● Understanding of Ontario healthcare regulations, SABS, and third-party billing, personal injury claims.
3233Until FilledOffice Administrator1Windsor, ONFT (30hrs/week)$19/hrJOB DUTIES:

● Phone Management: Answer and manage multi-line phone calls in a professional and courteous manner (experience required).

● Appointment Scheduling: Book, reschedule, and manage appointments using clinic scheduling software.

● Insurance Billing: Submit and manage electronic insurance claims, including EHP, WSIB, and HCAI platforms.

QUALIFICATIONS:

● Relevant experience required in phone management, office upkeep, general administrative tasks, and payment & invoicing
3234Until FilledPhysiotherapy Assistant (PTA)1Windsor, ONFT (30hrs/week)$19/hrJOB DUTIES:

● Assist the Physiotherapist in implementing individualized treatment plans
● Administer therapeutic exercises as instructed by the Physiotherapist
● Educate and guide patients through prescribed rehabilitation routines
● Prepare and maintain treatment areas and equipment before and after sessions

QUALIFICATIONS:

● Completion of a recognized Physiotherapy Assistant (PTA) program
● Previous clinical experience is an asset but not required
● Physically able to assist with patient mobility and equipment handling